Shipping policy

Shipping Policy

Thank you for shopping with us. We are committed to delivering your order as quickly and safely as possible.

Order Processing

Orders are typically processed within 1–2 business days after payment is successfully received.
Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has been processed and dispatched, you will receive a shipping confirmation (along with tracking details, if available).

Estimated Delivery Time

We aim to deliver all orders within 5–7 business days from the date of dispatch.

Please note that delivery timelines are estimates and may vary due to factors beyond our control, including but not limited to:

Weather conditions
Natural disasters
Public holidays
Transportation or courier delays
Government restrictions or unforeseen operational disruptions
Delivery location (remote or rural areas)

While we make every effort to ensure timely delivery, we cannot guarantee delivery dates in such circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

Order Cancellation

Once an order has been placed, it cannot be cancelled, modified, or refunded.

Please review your shipping address, contact details, and order information carefully before completing your purchase.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at the time of placing an order.

We are not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping addresses or contact details provided by the customer. Any additional shipping charges incurred due to incorrect information will be the customer's responsibility.